We want our fences to look good for as
long as possible. If you see something you are not happy with, PLEASE let us
know! I don’t care if its 12 years from now. If anything EVER pops loose, falls
off, curls up, splits apart, stops working... CALL US! We don’t want our name on
an ugly fence. Sometimes there may not be much we can do, but most of the time
we can! We build up to 200 fences each year and there is no way we can monitor
each one of them. We depend on you to let us know if something is not right.
That keeps both of us... looking good!!
When we build new fences and its close to one of our existing fences, we inspect that fence no matter how old it is and if we see anything that's not right we fix it while we are there! Many times the owner never knows anything about it. That's just how we roll... we want Hancock Fences to be the best looking fences in town... PERIOD! All fences will need a little attention as the years pass by and we are happy and willing to do it.
Of course there are many details involved in our full warranty and you will be provided a copy of it when it's time to sign a contract. Everything is in writing that easy to understand and a win-win situation for both of us!